Sell, collect, and operate with more control than Mercately

whapi.chat covers what you expect from a conversational CRM (AI, funnels, campaigns, PDF quotes, digital payments) and goes further: Whapibot with RAG and rules per stage, TikTok Business, web widget, SMTP/IMAP email, Collections, Logistics, and AI that analyzes audio, images, videos, and documents, from $119/mo with 10 agents.

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More features, less cost

Pro $199/mo vs Scale IA $250/mo: more team, more control and $51 less in base fee

Mercately Scale IA costs $250/mo with 10 users, 1,000 AI conversations, and $0.35 per extra conversation, plus charges per user, funnel, or chatbot. The whapi.chat Pro plan costs $199/mo with 20 agents, up to 8 connections per channel across 5 channels (40 in base configuration, expandable for your operation), AI with real actions in the CRM, Twilio with AI summary, debtor projections at 3, 6, and 12 months, plus Collections, Logistics, SMTP/IMAP email, and TikTok Business.

  • AI with CRM actions
  • Twilio + AI summary
  • 3/6/12 month projection
  • $199 vs $250/mo
AI with CRM actions
Twilio + AI summary
3/6/12 month projection
$199 vs $250/mo
Included in whapi.chat

What Mercately does not solve and whapi.chat does

Mercately is focused on selling via WhatsApp, Instagram, and Facebook with AI. When you need to scale channels, control AI, and close the full commercial cycle, these gaps appear with no equivalent on its platform.

No TikTok Business or web widget as native channels in the same inbox

AI measured by conversations with extra charge ($0.35 each on Scale IA), no permanent wallet

No hierarchical rules per funnel or documented real actions in the CRM

No Collections module with installment calendar and debtor history

No Logistics Kanban, SMTP/IMAP email, or quote→collection funnel dashboard

Operational shift

What changes when you switch to whapi.chat

Browse each difference and see how whapi.chat turns the alternative's limitations into a more complete operation from one panel.

Use the controls or swipe to explore each key difference.

From a chatbot with the same logic for the entire funnel

to different rules per funnel, stage, and step

Before with Mercately

MIA replies with brand tone, but qualifying, quoting, and following up share the same behavior.

After with whapi.chat

Whapibot changes rules by stage: it qualifies, quotes, or escalates to human with pipeline context.

What changes in operations?

AI goes from replying in chat to operating the funnel with logic per stage.

  • Context per stage
  • Fewer errors
  • Predictable pipeline
FAQ

Frequently asked questions: whapi.chat vs Mercately

Does whapi.chat also sell on WhatsApp with AI and quotes?

Yes, and with deeper operational capability. whapi.chat includes multi-agent, Kanban funnels, campaigns with up to 5 messages per contact, PDF quotes in chat, catalog, Mercado Pago and PayPal payments, and Lead → Sale tracking. Mercately covers conversational sales with MIA; whapi.chat matches it and adds Whapibot with RAG, funnel dashboard through collection, Collections, Logistics, TikTok Business, and SMTP/IMAP email.

How does Whapibot beat Mercately's AI?

Mercately's MIA serves, recommends products, and closes in chat, with per-conversation extra charge. Whapibot adds RAG with PDFs and documents, rules by funnel/stage/step, AI agent per WhatsApp number, multimedia analysis, active catalog lookup, and on Pro plan, real actions in the CRM and visible reasoning. Credits are managed from the panel and do not expire.

How much do I save compared to Mercately Scale IA?

$131 per month, $1,572 per year in base fee ($250/mo vs $119/mo on monthly payment). That without counting extra AI conversation charges ($0.35 each on Scale IA) or extras per user, funnel, or chatbot. On whapi.chat you add TikTok, web widget, Collections, Logistics, email, and more configurable AI in the same plan.

Save $1,572 per year

Does Mercately no longer cover everything your team needs to operate?

Switch to whapi.chat Growth ($119/mo): same AI sales and quotes, plus Whapibot with RAG, TikTok Business, Collections, Logistics, SMTP/IMAP email, and AI credit control, for $131/mo less than Mercately Scale IA.

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