Campaigns
Contact lists for campaigns
Create lists and import contacts with Excel (.xls/.xlsx) using the columns nome, numero, and email.
Where they are
Go to Campañas y mensajería → Listas de Contactos (/contact-lists).
Lists feed the Lista de Contactos field when creating a campaign. They require the plan’s Campañas module (useCampaigns).
Create a list
- In Listas de Contactos, create a new list and give it a name.
- Open the list to manage its contacts (
/contact-lists/:id/contacts). - You can add contacts one by one or import them from Excel.
Import from Excel
- Inside the list, use the spreadsheet import.
- Only
.xlsor.xlsxfiles are accepted (accept=".xls,.xlsx"). - Download the sample template
planilha.xlsxfrom the import flow itself. - The columns the system reads are fixed:
nome(name)numero(phone; also accepts variants likenúmero/Numero)email(optional; alsoe-mail/Email)
There is no column mapper: the file must use those headers. The number is normalized (digits only) and validated against WhatsApp when possible.
Difference from CRM Contactos
| Listas de Contactos | Contactos | |
|---|---|---|
| Menu | Campañas y mensajería → Listas de Contactos | Mensajería → Contactos |
| Use | Campaign audience | CRM / chats |
| Import | Only .xls / .xlsx | Accepts .xls, .xlsx, and .csv |
Do not mix the two flows: a campaign list is not imported as CSV from the Contactos module.